Delivery Information

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Flagship Wines uses a reliable carrier with a robust national delivery network providing a speedy convenient service to UK mainland addresses and also Royal Mail.

National deliveries are made Monday to Friday though not on Bank Holidays. Any orders placed on a Friday after noon, on a Saturday or a Sunday are usually delivered on a Tuesday. Please bear with us and the carrier if there are slight delays due to carrier staff shortages etc.

Local deliveries, within St Albans may be made on a Saturday and can be same day too, .

Click and Collect Service

If you wish to collect your order from Flagship Wines shop at 417 Hatfield Road, St Albans, AL4 0XP please click on this option at checkout. There is no charge for this service.

Delivery Charges

Delivery in St Albans is FREE for orders over £85, for orders less than £85 the charge is £5.

Postal delivery of tasting tickets and vouchers is also FREE if this option is chosen.

Our standard national delivery charge is £10 and is FREE for all orders over £275 delivered to one address. The standard delivery is next day for all orders placed by 12 noon and the following day for all orders received later than that.

Arrangements in case you’re out at the time of delivery

Please leave clear instructions in the special instructions section on the checkout page so the wine can be left in a safe place to suit you. As our delivery service requires a signature then if your wine is not signed for it is left at your risk and losses are not replaceable. If instructions are not left a card will be put through your door asking you to contact the carrier to arrange re-delivery or collection within 2 days.

The carrier uses a reliable tracking system so you will see when your delivery will arrive, it may not be the cheapest carrier but we would rather your wine arrived safely and on time. For info, we don’t make money on our carrier’s deliveries, in fact, it is offered below cost Please leave an email address and mobile number when placing your order so you will receive the delivery tracking link for your order. Please note we will not be liable if any parcels are left  as instructed without a signature.

The carrier will attempt delivery twice, if it fails both times and no communication is received by the carrier it will be returned to us and the sender is liable for an additional delivery charge to cover the cost of a further attempt.

Special Instructions

Please also provide directions in the special instructions box at the checkout to the delivery address if it is hard to find.

Non UK Mainland addresses

For charges applicable for delivery to remote addresses such as the Scottish Highlands and Islands please note that different charges apply and these are clearly shown at checkout. The charges are per case of 12 x 75cl bottles and the delivery time will be a little longer due to the location.

The Scottish postcodes affected are as follows:

AB 30, 33-38, 41-45, 51-56, DD 8-9, FK 19-21, IV 1-18, 30-37, 40, 41-49, 51 -56, 63, KA 15-17, 27-28, KW15-17, PA 20-49, 60-78, PH 15-26, 30-44, 49, 50, HS 1-9, ZE 1-3

If you would like to arrange delivery to any addresses that are not covered here please contact us on 01727 865309 or by email to [email protected] and we will ascertain the correct charges for you.

Out of Stock

If any items you ordered are out of stock we will contact you as soon as possible.

Please contact us by phone on 01727 865309 or by email within 48 hours if your wine doesn’t reach you in perfect condition.

We hope you enjoy your wines and would love to hear what you thought of them.